Overview
KWAN is a 100% Portuguese company that is part of the Rupeal Group, dedicated to IT Staffing, consulting, and outsourcing. KWAN exists because a developer believed in a different way of recruiting: treating people with the respect they deserve. Our goal is to be your go-to place for career advice and help you reach your dream job.
We are looking for a senior Business Analyst to work in Porto who's eager to embark on an exciting new opportunity!
We connect IT professionals with projects that match their skills, professional experience, and goals, then we offer a career progression program, delivered by in-house specialists - our People Experience Partners - to guide them through our journey with us.
What is this challenge about
* Gather, understand, analyze and translate user needs in detailed functional specifications;
* Participate in the translation into technical specifications in collaboration with the development teams;
* Develop and build test cases and take charge of functional tests;
* With the help from the QA team automatize the tests for non-regression;
* Conduct qualification test (integration and regression tests)
* Participate in the estimation of workload required to achieve the development and unit tests;
* Maintain a good level of documentation for all developments (JIRA, Confluence, …);
* Investigating and debugging logs and source code to find bugs and issues;
* Effectively manage and solve production incidents;
* Pro-actively provide information to users on the progress of outstanding support;
* Monitor applications and infrastructure in an effective way, compliant with the established SLA for the business lines;
* Contribute consistently to the continuous automation and improvement of the applications;
* Enhance user’s satisfaction by solving incidents/problems effectively and efficiently;
* Ensure the proper troubleshooting and incidents follow up;
* Create and maintain comprehensive project documentations.
Qualifications
* At least 4 years of experience in similar roles;
* Knowledge of Back Office workflows (clearing, confirmation, payments, accounting, …);
* Financial products knowledge: credit derivatives, interest rates derivatives, FX, and Options;
* Experience testing and mapping various business processes and protocols;
* Knowledge about SQL;
* Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions;
* Fluent level of English;
* Nice to have: French level B2.
What we offer
* A project that matches your skills and ambitions, as well as your preferences for working policies and culture.
* A competitive salary with awesome benefits and opportunities to leverage your knowledge and network to earn additional income.
* An empowering and respectful work culture enriched with social and learning events.
* A People Experience Partner specially assigned to you - your go-to career guide, responsible for supporting your growth, facilitating training, and ensuring your work-life balance at KWAN.
* A relocation package and visa sponsorship for all our international hires.
Some Words From Our Colleagues
“At KWAN, they make sure that I feel comfortable with the client I’m working for and that what I’m doing aligns with my career aspirations.”
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