A dynamic travel company is seeking a Service Recovery Agent in Lisbon.
This role is focused on analyzing customer complaints and providing exceptional resolution through direct communication.
Candidates must have a minimum of 2 years in customer support, preferably in travel or hospitality.
Proficiency with platforms like Google My Business and TrustPilot is key.
Strong communication skills and a customer-centric approach are essential.
Fluency in English is required.
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