Come and work with us.
How about join a support team of one of the most respected photographic brands?
Are you Czech native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon?
So we have the perfect opportunity for you
Your future project: join our Czech Customer Support team.
Nikon is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies, famous specially for its cameras and binoculars.
As a customer service specialist in this project, your daily responsibilities will include:
1. Support customers by answering their questions regarding products and services via phone and email
2. Offering solutions for customers demands by identifying and troubleshooting with the available resources
3. Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
4. Meet and exceed our service quality goals, compliance regulations and productivity targets
5. Create amazing experience that people value and we are proud of
6. Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
7. Native or proficient level of Czech (C2)
8. Advanced level of English (at least C1) both verbal and written
9. Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
10. Analytical and problem solving skills with strong attention to detail
11. Desire to learn and advance, be a curious investigator and problem solver
12. High-speed internet access and appropriate conditions for remote work
13. Must hold EU citizenship or valid work permit for Portugal
14. Be a local candidate or willing to relocate to sunny Lisbon, Portugal
Benefits.
15. Relocation package
16. Competitive wages
17. Paid professional training
18. Employee discounts
19. Private healthcare & dental insurance (after six months of employment)
20. Growth opportunities through various development programs
21. Fun and engaging company-wide initiatives, including our EverBetter wellness program
22. Job stability
23. Life-long skills and experience
24. Excellent work culture
Go further with Foundever
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.