We are currently seeking a passionate Front Office Agent to join the the team @Pestana Vila Sol Hotel
The Pestana Hotel Group is the largest Portuguese hotel group with more than 100 hotels in 16 countries across three continents.
Key Responsibilities
* Greet all guests and assist them with check-in and check-out.
* Maintain a positive and friendly attitude
* Respond to all guest questions and requests.
* Answer and forward phone calls.
* Ensure quality standards are in compliance
* Keep a tidy and orderly workspace.
Key Requirements
* Previous experience in a similar role in 5* hotels
* Attention to detail and accuracy
* Planning and organizing
* Ability to multitask and prioritize
* Professional appearance and attitude
* Effective verbal and written communication skills in French and English
* Team work
* Flexible regarding work schedules
* Ability to respond appropriately to diverse customers and guests
If your profile matches this description and you are eager for a new challenge please send us your CV .