Field Service Specialist – Healthcare IoT Systems
Maia, Porto (On-Site) | National & International Travel
At ViGIE, we develop real-time monitoring systems that improve safety in healthcare environments worldwide.
As a Field Service Specialist, you will deploy, troubleshoot, and optimize mission-critical IoT systems operating inside hospitals and healthcare facilities — where reliability, precision, and fast problem-solving are essential.
This is a hands-on, field-based engineering role with real impact on system performance and patient safety.
What You'll Do
Deploy and commission IoT-based monitoring systems in healthcare environments
Diagnose and resolve hardware, network, and system-level issues in real-world conditions
Ensure system uptime, reliability, and performance across multiple installations
Perform preventive and corrective maintenance with full technical ownership
Interface with internal engineering teams to troubleshoot and escalate complex issues
Analyze field data and contribute to continuous system and process improvements
Document configurations, interventions, and technical findings accurately
Travel to customer sites across Portugal and internationally
What You Bring
2+ years of hands-on experience in hardware systems, field engineering, or technical support roles
Background in electronics, IT, telecommunications, or similar
Strong troubleshooting and problem-solving mindset
Ability to work autonomously in field environments
Comfortable working in high-responsibility, real-world environments
Fluent in Portuguese and English
Driving license and availability for frequent travel
Bonus Points
Experience with IoT systems or real-time monitoring platforms
Networking knowledge (configuration, diagnostics, troubleshooting)
Experience in healthcare or regulated environments
Familiarity with tools like Podio or Confluence
Why ViGIE?
Work on real-world systems deployed in critical healthcare environments
High level of autonomy and technical ownership
Exposure to international projects and deployments
Opportunity to grow into technical leadership roles
Competitive salary, health insurance, and continuous training