RAN Audit Job Description
This is a remote position that involves working as a skilled Radio Access Network Operations Auditing & Acceptance Engineer. The role requires up to 5 years of experience in auditing and acceptance on telecommunications radio access networks.
* Auditing and Acceptance on Telecommunications Radio Access Networks;
* Understand, revise and prepare operational processes to assure the correct service appliance and improvement;
* Control all project metrics and SLAs and promote a proactive resolution of potential issues;
* Ensuring proper fault handling and review, collecting metrics and driving/monitoring correction policy;
* Major contribution to project/program management;
* Advanced Auditing & Acceptance skills;
* High level of Soft skills (communication, Problem-Solving, Interpersonal skills).
Job Responsibilities
1. Follow the operation process defined for each project delivery;
2. Execute the plan provided by delivery and planning Teams;
3. Auditing and Acceptance of Network Elements;
4. Support troubleshooting analysis on Vendor OSS;
5. Babysitting of integrations, swap rollouts, expansions, rehoming/cutovers and transmission upgrades on 2G/3G/4G/5G Sites and Controllers;
6. Reporting, tracking and update project documentation and tools;
7. Monitoring of KPIs on ongoing operations;
8. Detection and troubleshooting of possible problems through KPIs and proposing possible solutions;
9. Specifications for the continuous improvement process;
10. Development of KPIs, indicators and development of Templates in different vendors;
11. Contact with the Project Manager / Customer to solve problems;
12. Analysis of problems reported through e-mail; tickets or telephone contact;
13. Escalation of incidents when they cannot be solved or the record is closed;
14. Produce reports on ongoing operations.
Required Skills and Qualifications
* Auditing and Acceptance on Telecommunications Radio Access Networks;
* Operational Process Improvement;
* Project Metrics and SLA Control;
* Fault Handling and Review;
* Soft Skills (Communication, Problem-Solving, Interpersonal skills);
* Vendor OSS Troubleshooting Analysis;
* KPI Monitoring and Reporting;
* Problem Detection and Troubleshooting;
* Continuous Improvement Process;
* KPI Development and Indicators;
* Customer and Project Manager Communication;
* Problem Analysis and Escalation;
* Report Production.
We offer a competitive salary package and opportunities for professional growth and development. If you have the required skills and qualifications, we encourage you to apply for this exciting opportunity.