Come and work with us.
Are you Czech native or fluent with strong communication skills?
Looking to make your career abroad in a multicultural environment?
So we have the perfect opportunity for you!
Our client is an online marketplace operated in a number of countries, offering heavily discounted goods which are mostly shipped to consumers directly from China.
As a data annotation advisor, your daily responsibilities will include:
* Reviewing and annotating data based on provided guidelines and criteria.
* Ensuring accuracy and consistency in data labeling and annotation.
* Identifying and resolving discrepancies or ambiguities in data annotations.
* Collaborating with team members to maintain high-quality annotated datasets.
* Adhering to project deadlines and quality standards.
* Providing feedback on annotation guidelines and suggesting improvements.
* Maintaining confidentiality and security of sensitive data.
* Gathering and analyzing customer feedback to identify areas for improvement and making recommendations to enhance the overall customer experience.
To succeed in the role, you will need to have:
* Native or proficient level of Czech (C2)
* Intermediate level of English (at least B2)
* Excellent listening and written/oral communication skills in supported languages.
* Knowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies.
* A motivated and enthusiastic personality.
* Self-organized, planning and prioritization skills.
* Dependable, reliable and able to perform duties with minimum supervision.
* Ability to interact positively with peers and supervisors.
* Patience, empathy, and a unique ability to manage stress.
* Ability to work under pressure and adapt quickly to adverse situations.
* Technical aptitude and the ability to pick up new technology quickly.
* Familiarity with ticketing systems.
* Experience with policy work, or help resource project management.
* Able to follow guidelines and instructions.
* Ability to think outside the box.
* Must hold EU citizenship or valid work permit for Portugal.
* Be a local candidate or willing to relocate to Portugal (work on site - Lisbon or Porto).
Benefits:
* Relocation package.
* Competitive wages.
* Paid professional training.
* Employee discounts.
* Private healthcare & dental insurance (after six months of employment).
* Growth opportunities through various development programs.
* Fun and engaging company-wide initiatives, including our EverBetter wellness program.
* Job stability.
* Life-long skills and experience.
* Excellent work culture.
Go further with Foundever.
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
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