**Job Opportunity**
Nestlé Business Services provides Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services worldwide. We are a multicultural and diverse team of professionals.
We are seeking a Data Specialist to ensure the accuracy and timeliness of services delivered and support Total Service Quality levels to stakeholders, adhering to standardization. Responsibilities include:
* Updating systems daily with customer information;
* Performing periodic activity reviews with senior executives;
* Contributing to Continuous Improvements programs and standardizing processes across all markets in scope;
* Analyzing and checking quality of services provided and presenting during meetings;
* Participating in KPI trends (SLAs), root cause analysis of mistakes/errors and problem solving;
* Maintaining good relationships between teams and markets;
* Ensuring compliance with standards including effective management of SODs, updated routines and documentation of previous audit points.
To be successful in this role, you should have:
* A degree in Analytics or Management area;
* Previous experience with data management (preferred but not necessary);
* Fluency in English and French;
* Detail-oriented skills, team member mentality and result-focused attitude;
* The ability to think outside the box and find better ways to achieve service expectations.
Why Work with Us?
We offer a dynamic and inclusive work environment, where you can develop your expertise in Nestlé's Shared Services Business, immerse yourself in a culturally diverse team and benefit from local and international exposure. Our benefits package includes flexible working arrangements, engagement and wellbeing activities, competitive salary and annual bonus, flex benefits and career progression opportunities.