ABOUT THE ROLE We are looking for a Middle SRE Operations Engineer to maintain reliability across a cloud-based SaaS platform. You'll handle live incidents, improve observability, and reduce toil through automation using Kubernetes, Terraform, Grafana, and AWS. Hands-on, execution-focused, with real ownership across CI/CD pipelines, GitOps workflows, and on-call rotations.WHAT YOU WILL DOMonitor and support production and staging environments to ensure availability, performance, and stability;Respond to incidents, perform triage and root cause analysis, and contribute to remediation efforts;Participate in on-call rotations with defined SLAs;Handle operational requests from internal teams;Maintain and improve monitoring, alerting, dashboards, logs, and metrics;Support CI/CD pipelines, production releases, and GitOps workflows;Contribute to automation initiatives to reduce operational overhead;Maintain and improve Kubernetes-based infrastructure and containerized workloads;Support Infrastructure as Code practices and environment improvements.MUST HAVES2+ years of experiencein Site Reliability Engineering, DevOps, or Production Operations;Experience withAWSsupporting production environments;Experience supportingproduction SaaS applications ;Strong understanding ofCI/CD systems(GitHub Actions, Jenkins, CircleCI);Experience withGitOps and Git fundamentals ;Experience usingGitHub, Jira, and Confluence ;Experience withKubernetes(EKS, kOps or similar);Experience withDocker and containerization ;Experience withobservability tools(Grafana, Prometheus, Loki, PagerDuty);Proficiency inscripting(Bash, Python, or Go);Experience withInfrastructure as Code(Terraform, Helm);Ability to work within structured operational processes and SLAs;Strong written and verbal English communication skills;Self-driven with a growth mindset.NICE TO HAVESAWS certifications such as Solutions Architect, DevOps Engineer, or SysOps Administrator;Experience with multi-tenant SaaS environments;Experience working in globally distributed teams;Familiarity with ChatOps practices;Experience improving monitoring quality and reducing alert fatigue.PERKS AND BENEFITSProfessional growth:Mentorship, TechTalks, and personalized growth roadmaps.Competitive compensation:USD-based pay with education, fitness, and team activity budgets.Exciting projects:Modern solutions with Fortune 500 and top product companies.Flextime:Flexible schedule with remote and office options.#J-18808-Ljbffr