Service Delivery Expert
We are seeking a seasoned Service Delivery expert to fill this 12-month fixed-term contract based in Porto.
This is a full-time role for Maternity Cover, where you will play a pivotal part in ensuring seamless service delivery and customer satisfaction through continuous improvement.
The successful candidate will have:
* Proven experience in service management or related fields
* Familiarity with ITIL principles and best practices
* Strong communication, leadership, and problem-solving skills
You will work closely with Investment Bank clients, designing technology-enabled solutions to meet their regulatory needs. You will empower our people to drive innovative solutions within financial services, making a positive impact on global clients and local communities.