Senior Product Manager, Billing / Quote-to-Cash
Unlock Your Potential
We value collaboration and transparency. We hold each other accountable and always have each other's back.
About the Role
This strategic, energetic, and analytical leader will own and evolve mission-critical billing and quote-to-cash systems. The role sits at the intersection of product, finance, and operations, championing customer-centric experiences in billing.
* Oversight of strategy, roadmap, and execution for billing and quote-to-cash systems.
* Driving platform evolution to enhance scalability, accuracy, and automation while supporting new products, pricing models, and revenue streams.
* Partner cross-functionally with Engineering, Finance, Sales, Operations, and Support to deliver impactful solutions that balance business needs with technical trade-offs.
* Translation of customer and partner requirements into clear product initiatives with measurable outcomes.
* Advocacy for customer-first experiences in billing, including seamless reseller flows and self-service capabilities.
* Evaluation of emerging technologies, including AI, and identification of opportunities to improve billing workflows, customer experience, and internal efficiency.
* Presentation of billing platform strategy with senior leadership, ensuring alignment with company objectives.
Key Responsibilities:
* Develop and implement strategic plans for billing and quote-to-cash systems.
* Collaborate with cross-functional teams to drive innovation and growth.
* Analyze customer needs and translate them into actionable product initiatives.
* Identify and prioritize opportunities for improvement in billing workflows and customer experience.