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We are looking for a PMO & Service Management Specialist to join a team in the construction sector.
This professional will play a key role in project governance, application operationalization, and stakeholder management, ensuring best practices and contributing to excellence in service delivery.
Qualifications:
* Bachelor's degree in Management, IT, or a similar field;
* 5+ years of experience in PMO, project management, or service management;
* Proven experience in operational readiness and service transition;
* Knowledge of ServiceNow PPM, JIRA, Microsoft Teams, Office, SharePoint, and Confluence;
* PMP, PRINCE2, Agile, or ITIL certifications (valued);
* Strong skills in leadership, stakeholder management, communication, and organizational change;
* Experience in the lifecycle of data and analytics applications;
* Knowledge of data governance, security, and compliance in production environments;
* Fluency in English and French.
Responsibilities:
* Monitor and support project execution, ensuring best practices and methodologies;
* Develop and maintain project management frameworks, tools, and reports (dashboards, KPIs);
* Support resource allocation and capacity planning;
* Lead operational readiness and service transition processes for applications;
* Collaborate with Application Managers on handovers and documentation;
* Promote continuous improvement in service delivery and incident management;
* Act as a liaison between PMO, Application Managers, and Operations;
* Provide regular updates to senior management on risks, progress, and improvements;
* Train and mentor teams, as well as facilitate the Project Managers community (CoP).
We offer:
* Health insurance;
* Free online training through the Udemy platform;
* On-site and remote training at Olisipo's Learning Center;
* Free certifications (after passing the exam);
* Discounts at Olisipo Partners (in the areas of health and well-being, fitness, travel, among others);
* Free psychological consultations;
* Possibility of a salary advance, without commissions.
Hybrid project
(2 days a week in the office) - Alfragide, Lisboa.
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