About KLxKLx is the Portuguese subsidiary of Crédit Agricole S. A., a large international banking group that provides IT Skills & Software Development services to the IT organizations within the group's business lines.Our mission is to assist with the IT transformation & activities of a worldwide bank capitalizing on all the skills from our international campus in Lisbon.About ResponsibilitiesWithin ourLeasing & Factoring unit in Portugal, which brings together more than100 professionals, the Delivery Manager will directly lead up to30 team members, supported by team and technical leads. This unit operates as anextension of the IT department of Crédit Agricole Leasing & Factoring. In this context, the IT Delivery Manager acts as theSingle Point of Contact (SPOC)for our Crédit Agricole Group partner ensuring that application development and delivery activities meet their needs and expectations.Your main responsibilities will be:Operational ManagementOverseecapacity planningand resource allocationManageactivity schedulingand delivery timelinesEnsurequality of serviceacross application development activitiesProduce regularactivity reportsfor Crédit Agricole Group stakeholdersBusiness DevelopmentAlign application delivery with the evolving needs of Crédit Agricole Leasing & Factoring partner.Propose and implementnew solutionsto reinforce KLx's positioning and valueApplication Development & DeliverySupport development teams inprojects and daily application deliveryFacilitate collaboration betweenCrédit Agricole business stakeholders and technical teamsIdentify, assess, and mitigaterisks and issuesin design, coding, testing, and deploymentPromotebest practices in the software development lifecycle (SDLC)to ensure quality and reliabilitySourcing & Provider ManagementManage Crédit Agricole's requests and recruitment in collaboration with stakeholdersOverseeonboarding, equipment provisioning, and skill matrix managementfor internal and external resourcesEnsure team care and professional developmentCoordinate with providers and manageramp‐up planswith KLx's Sourcing and HR teamsHR ManagementSupervise internal staff in collaboration with operational managersLead recruitment processes and training initiativesManage thetraining and team care calendarwith HRContract & Governance ManagementDefine, produce, and validateKPIsPrepare and leadgovernance committeeswith Crédit Agricole stakeholdersOverseetimesheet managementfor internal and external resourcesClient OnboardingDrivetransition and knowledge transfer planswith the Transition Manager in KLx to support Crédit Agricole Group.8. Transversal ActivitiesContribute to KLx's growth throughoutstrategic roadmap, new services, and offersSupport thecommunication planand knowledge sharing across our K-Tech communities, events, etc.About YouDegree in Computer Science, Information Systems, or a related field7+ years managing application development teams or large-scale software delivery projectsBackground in banking, leasing, or insurance environments and awareness of cybersecurity, compliance, and regulatory requirements in financial services is a strong plus.Strong knowledge of the software development lifecycle (SDLC), Agile/Dev Ops practices, and CI/CD pipelinesFamiliarity with modern application architectures (microservices, APIs, cloud-native applications)Understanding of IT infrastructure integration (servers, storage, networking, cloud platforms)Excellent communication and stakeholder managementStrong leadership, coaching, and mentoring abilitiesAdaptability and problem-solving mindset in multicultural environmentsWhat We OfferCompetitive Salary + Bonus + Flex Benefits + Health Insurance;Hybrid working model, allowing you to combine onsite and offsite work;Open Space with a lovely location next to Tejo, 5 minutes' walk from Metro and Train Station, 15 minutes' drive from Humberto Delgado's airport;Canteen facilities (Breakfast + Lunch);Parking upon request (option to charge electrical cars);Free coffee, hot chocolate and fruits;Training (Hard and Soft Skills);International environment with more than 15 nationalities;A people oriented and friendly working environment.