Are you fluent in Italian and English and passionate about helping people through technology? Join one of Switzerland’s leading telecom companies from the comfort of your home in Portugal! You'll be part of a dynamic team supporting customers with technical issues related to internet, TV, and mobile services. This is a fantastic opportunity to combine your language skills with a career in one of the world’s most fast-paced and innovative industries.What you’ll do:Handle incoming and outgoing customer callsTroubleshoot technical problems (internet, TV, fixed network)Advise customers on services and offersProvide excellent support to build customer loyaltySupport sales by identifying customer needsKeep quality and performance standards highWhat we’re looking for:Fluent in Italian and EnglishPrevious experience in customer support or call centerStrong communication and customer service skillsComfortable working in a fast-paced, tech-driven environmentSales experience is a plusOrganized, responsible, and proactive attitudeWhat we offer:Base salary: €900/month x14Language bonus: €100/month x13 (Italian) + €150/month x13 (English)Performance bonus: Up to €360/month x12Meal allowance: €9.60/day x12Transport allowance: €20/month x12Health insurance: Starting from the 3rd month100% remote onboarding and trainingInternational and friendly work environmentAt Randstad, our mission is to become the world’s most equitable and specialized talent company. We welcome people with a wide range of skills and experiences and are committed to making our recruitment and hiring processes accessible to all. If you need any accommodations to make your application or interview process more comfortable, please don’t hesitate to let our recruitment team know.Ready to take your career to the next level while working from the comfort of your home? Don’t wait—apply today and be part of something great!