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Client:
Cross Border Talents
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Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
03c677ceac00
Job Views:
3
Posted:
05.05.2025
Expiry Date:
19.06.2025
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Job Description:
Launch Your Journey as a Customer Success Specialist!
Become part of a vibrant team where innovation, collaboration, and agility are the keys to thriving in a dynamic, fast-paced environment. If you're ready to elevate your career, this is your chance!
Role Overview:
As a Customer Success Specialist, you’ll serve as the go-to contact for clients, ensuring smooth communication and efficient issue resolution. Your personalized approach will reinforce our commitment to top-tier support.
Key Responsibilities:
* Client Engagement: Respond to inquiries via phone, chat, and email with professionalism and care
* Customized Solutions: Identify unique needs and provide tailored, effective resolutions
* Team Collaboration: Partner with teammates to enhance the overall customer experience
* Record Keeping: Ensure accurate, up-to-date client data for smooth operations
* Service Excellence: Build strong client relationships through trust, consistency, and quality service
Requirements:
* Proficiency in French (C2 level)
* Proficiency in English (B2 level)
* EU citizenship or a Portuguese residency card
* At least one year of experience in Customer Support or a related role.
* Strong analytical, leadership, and communication abilities
* Desire to learn and advance in the field
* Competitive Salary: Your expertise and dedication are rewarded
* Meal Allowance: Daily support during your work hours
* Collaborative Team: Be part of a communicative and supportive work environment
* Relocation Assistance: Smooth transition support for your move
* Onsite Work Environment: Be part of a supportive and communicative team
Ready to Take Your Career to the Next Level? Apply now and be a key player in delivering outstanding customer experiences while advancing your career!
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