Job Opportunity
Sodexo has been serving its first customers since 1966, marking the beginning of our journey in Quality-of-Life Services. We have continued to grow, providing everyday solutions and improving lives worldwide.
About Our Shared Service Center
In Portugal, we established Sodexo Business Services (SBS), our shared service center. Here, you will join various Financial teams such as Record to Report, Order to Cash, Purchase to Pay, Financial Analysis, and Master Data, supporting European markets and driving business growth.
The Reporting Team manages and broadcasts KPI reports for SBS and Global Sodexo. They develop Power BI dashboards for KPI visualization and communication, maintaining Legacy reporting. Also, they support operational teams by enhancing reporting efficiency.
* We are looking for a skilled professional to build and maintain Power BI Dashboards for SSC operational performance, refining processes and procedures to support.
* Leverage your technical expertise to develop and manage service performance management tools and reports for multiple departments and units (e.g. Power BI, Ivanti ticketing tool).
* Analyze business report and automations requirements by conducting information gathering sessions with clients and gaining understanding of business needs. Provide support as a citizen developer on existing and accessible solutions (e.g. Power Automate, macros, etc).
* Develop metric tracking tools and reports, tailoring the approach to different stakeholders as necessary but driving towards consistency where possible.
* Participate in relevant projects related to performance management/reporting.
* Proactively identify trends and opportunities for improvement, suggesting innovative tools and leading practices.
* Respond to inquiries from stakeholders on management reporting and data analysis requests, ensuring timely and accurate support.
* Assist customers leveraging their own skills to automate their reporting/data needs.
* Serve as the SME/expert on all reporting needs within the SSC.
What You'll Need to Succeed?
* 2+ years of experience with performance KPI and reporting in a service organization.
* Strong experience with data management and reporting tools such as Power BI (mandatory) and knowledge of SAP tables & queries.
* Experience with Power Automate/Power Apps or other LCNC platforms.
* Strong Excel skills (Power Query, advanced formulas, pivot tables, lookups, macros, and charting).
* Strong analytical skills, finance and operations knowledge and experience will be a plus.
* Good command of verbal and written English.
* Knowledge of performance management and data management best practices and trends.
* Flexible individual with the ability to work independently/autonomously but also as part of a team in a dynamic environment.
* Ability to interact with stakeholders at multiple levels of the organization.
Become a key member of our Reporting Team in Matosinhos, Portugal, and contribute to our organization's success through delivering high-quality reporting solutions that drive business growth.