Project Delivery Lead
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* Lead the project team to ensure timely and budget-friendly project delivery.
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* Develop detailed project plans, ensuring all milestones and deliverables are met.
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* Mitigate risks by monitoring progress, identifying potential issues, and implementing solutions to keep projects on track.
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* Work with pre-sales and sales teams to align on client expectations and delivery strategies.
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* Act as the main point of contact for clients, ensuring clear communication and understanding of their needs.
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* Gather client feedback and translate it into actionable items for the development team.
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* Define project scopes and manage budgets to ensure efficient execution.
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* Maintain strong client relationships, addressing feedback and concerns promptly.
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* Uphold high standards in product delivery, exceeding client expectations.
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* Apply quality assurance processes and testing methodologies to deliver reliable projects.
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* Work with product managers and developers to incorporate client feedback into the product.
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* Set up monitoring tools for owned projects to ensure uptime and compliance with SLAs.
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* Navigate and resolve complex project challenges, utilizing analytical and creative thinking to ensure project success.
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What We're Looking For:
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* A Native Spanish speaker with a degree in computer science or a related field.
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* At least 5 years of experience in SaaS products/services, preferably with a strong background in AI, machine learning, and NLP concepts.
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* Proven ability to address and resolve project challenges quickly and efficiently.
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* Strong leadership abilities with a track record of effective teamwork and collaboration.
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* Excellent verbal and written communication skills to engage both team members and clients.
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* Ability to mentor and guide team members, supporting their professional growth and skill development.
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* Foster a culture of continuous learning, knowledge sharing, and innovation within the team.
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* Adaptable mindset to approach challenges with flexibility, adapting to evolving project needs.
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What We Offer:
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* Competitive salary based on your experience and role.
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* Generous time off policy, including 22 days of paid annual leave plus 4 extra days.
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* Flexible work options, including a hybrid work regime.
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* Performance bonuses based on your achievements.
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* Opportunities for personal and professional development.
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* Access to training programs to enhance your skills.
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* Supportive team environment with a dynamic, agile, and expanding team.
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* Growth opportunities in a growing company with a strong career path.
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* Positive work environment with a collaborative and open culture.
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* Unique office space at the city center with historic landmarks.
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* Work-life balance with flexibility and support.
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* Fun perks, including company events, treats, and team-building activities.
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