Job Opportunity We are seeking a skilled IT Service Operations Engineer to join our team. This role will involve overseeing the performance of partner organizations, managing IT service processes, and supporting the implementation of new system projects. This is an exciting opportunity for a motivated individual to contribute to the success of our organization by ensuring seamless IT service delivery. The ideal candidate will have a strong understanding of ITSM frameworks, experience in managing external IT service providers, and excellent analytical, communication, and reporting skills. ----------------------------------- Responsibilities