At Genpact, we shape the future by delivering outcomes that matter.
We have 125,000+ people across 30+ countries, driven by our curiosity and entrepreneurial spirit.
Pursuing a world that works better for people, we serve leading enterprises with deep business knowledge, digital operations services, and expertise in data, technology, and AI.
We invite applications for the role of Content Reviewer – Process Associate – Portuguese – On-Site Lisbon Responsibilities include reviewing content related to video, audio, text, image, documents or other data based on defined guidelines.
Reviews involve listening and classifying content for compliance to policies and rating them on multiple parameters to categorize the content.
Key Responsibilities:
* Review and rate content for Inappropriate Language, Intent, Title/Thumbnails, and other content for compliance to our policies
* Analyze online videos, social media, web pages, and advertising content for compliance
* Examine daily content in various formats, identify non-compliant content, and flag for action
* Give feedback for policy/tools/process improvements
* Train team members on daily tasks
* Collaborate with team members to accomplish allocated tasks and duties
Requirements:
* Undergraduate degree with work experience in a reputable company
* Eye for detail, social media savvy, and demonstrated stable job tenure
* Ability to perform duties objectively, devoid of biases, with highest level of professionalism and self-motivation
Preferred Qualifications:
* Trust & Safety Experience – preferably content labeling and/or moderation
* Strong emotional intelligence and resilience
* Accurate and critical work attitude
* Ability to think critically and make quick decisions
What We Offer:
* Attractive salary
* Stable job offers with employment contract
* Multicultural work environment with employees from over 30 countries
* Professional trainings and career development opportunities
* Free access to award-winning learning platform