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Syffer is an all-inclusive consulting company focused on talent, tech, and innovation. We exist to elevate companies and humans worldwide, making change from the inside out.
We believe that technology combined with human kindness positively impacts communities globally. Our approach is simple: we see a world without borders and believe in equal opportunities. We are guided by core principles of spreading positivity, good energy, and promoting equality and care for others.
Our hiring process is unique! People are selected based on their value, education, talent, and personality. We do not consider ethnicity, religion, national origin, age, gender, sexual orientation, or identity.
It's time to burst the bubble, and we will do it together!
What You'll do:
* Act as the primary operational contact for clients within your portfolio.
* Create and manage project plans, aligning objectives with business goals.
* Support the project team in task design and development, ensuring clarity on objectives.
* Lead issue identification, resolution, and risk management processes.
* Monitor project scope, progress, and profitability, ensuring revenue and budget adherence.
* Manage project documentation, reporting, and status updates.
* Participate in cost control and profitability optimization.
* Support cybersecurity roadmap initiatives, providing oversight and coordination.
* Define and implement corrective and preventive actions during service delivery.
* Manage projects using JIRA and apply cybersecurity knowledge within project management.
What You Are:
* 2+ years of experience in IT service delivery and project management roles.
* Solid understanding of project management tools (JIRA, Agile, Kanban).
* Strong knowledge of the IT landscape, including cybersecurity.
* Proven ability to manage client relationships and ensure successful service delivery.
* Experience monitoring project profitability, managing scope and risk, and leading teams.
* Knowledge of or certifications in methodologies like ITIL, ISO standards, PMP, Prince2, IPMA, or Agile.
* Excellent communication and reporting skills, with experience preparing project reports.
* Fluent in English.
* Hybrid work model (3 days/week in Porto).
What you'll get:
* Salary based on experience.
* Remote work options.
* Health insurance from the start of employment.
* Work equipment suited to your role.
* And other benefits.
Work with expert teams on large, long-term projects with leading clients in their industries.
Are you ready to join a diverse and inclusive environment?
Together we will promote uniqueness!
Additional information:
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Information Technology
* Industries: IT Services and IT Consulting
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