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Multilingual online community manager

Porto
beBeeContent
Community manager
Anunciada dia 8 julho
Descrição

German Content Moderator Job Description

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About the Role:

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We are seeking a highly skilled German Content Moderator to join our team in Porto, Portugal. As a Content Moderator, you will play a crucial role in maintaining a safe and positive online experience for users by ensuring that content aligns with established guidelines.

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* Review user-generated content (e.g., text, images, videos) submitted in German, ensuring adherence to specific platform guidelines and policies.
* Apply content guidelines consistently and accurately to identify and action inappropriate, offensive, or harmful content.
* Make informed and timely decisions regarding content visibility, removal, or escalation based on established criteria.
* Accurately log and document moderation decisions and observations, contributing to a robust record-keeping system.
* Proactively identify emerging content trends, policy gaps, or potential risks and report them to relevant teams.
* Stay updated on evolving content policies, guidelines, and cultural nuances to ensure effective moderation.
* Work effectively with team members and other departments to ensure consistent moderation practices and contribute to a positive work environment.
* Adhere to strict data privacy and security protocols during all moderation activities.

Key Skills and Qualifications:

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* Fluent German language skills, with C1/C2 level preferred.
* Proficient English language skills, with B2 level or higher.
* Strong analytical skills, with ability to quickly assess and interpret content.
* Excellent judgment, with sound decision-making skills, especially when dealing with sensitive or ambiguous content.
* Meticulous attention to detail, with ability to review large volumes of content accurately.
* Ethical and responsible attitude, with strong sense of integrity and commitment to maintaining a safe online environment.
* Adaptable and resilient, with ability to handle sensitive and potentially disturbing content with professionalism and a positive attitude.
* Basic computer literacy, with comfort navigating and utilizing various computer systems, software, and online tools.

Benefits:

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* A competitive salary package that recognizes your skills and dedication.
* A generous relocation package, including flight tickets and accommodation assistance.
* Career growth opportunities, with access to continuous learning and development programs.
* Comprehensive health and life insurance plans.
* Dynamic workplace, with vibrant, multicultural, and collaborative team environment.
* Employee perks, including meal vouchers, transportation support, Multisport card, bonuses for important life events, extra paid leave for education, corporate discounts, and engaging company events.
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Why Join Our Team?

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This is an exciting opportunity to build a fulfilling career with a leading digital media company. You will gain invaluable experience in content moderation, enhance your analytical and linguistic skills, and become part of a supportive community.

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