Syone is looking for a Application Support for one of our best clients.
Tasks:
* Review and create application Support knowledge articles.
* Ensure all production deliverables are aligned with bank standards and best practices.
* Strong knowledge on batch processing and to support production incidents.
* Analyzing system logs and identifying potential issues with infrastructure and Application related issues.
* Service monitoring, alerting, reporting and continuous improvement of the service quality and availability.
Technical Skills:
* Provide technical support to system and application related issues on the respective WINDOWS/ Linux environments used by the different domains in the client
* UNIX shell scripting/ PowerShell/ Python knowledge to automate the server/service/process restarts and other day-to-day activity.
* Basic knowledge on Autosys (i.e – create new job's/Modify the existing Job's).
* Strong Knowledge in ITIL
* PL/SQL
• English – Must be fluent at least B2 to C1 Level
Soft Skills:
* Critical thinking
* Communication skills - oral & written
* Ability to share / pass on knowledge
* Personal Impact / Ability to influence
* Analytical Ability
Additional Information:
Qualification & Experience:
• Total 3+ years of IT experience working in IT infrastructure and application support with good mix of experience as given
• 3+ years on Linux, Windows, Middleware [WAS/Tomcat], Production Support.
Mandatory
• Strong critical thinker with problem solving approach.
• Good written and oral communication skills
• Should have hands on experience on Linux, Windows Server Administration.
• Strong understanding on batch process & autosys.
• Good understanding in CICD tools
• Good understanding on ITIL practices.
Good to have.
• Basic understanding on networking and Storage.
• Knowledge in oracle, MS SQl database
• SFTP, AXWAY CFT, MQ, Ansible, Docker, Jenkins, Bitbucket, ELK
• Knowledge on Cloud
By applying, you accept our GDPR policies. Your personal data in your CV and documents will be used solely for processing your application at SYONE. SYONE, S.A. (NIPC 504729624) is the data controller, located at Rua Alfredo da Silva, 8-A, Edifício Stern, Piso 3D, 2610-016 Amadora. We will use your data to tailor your application to relevant vacancies and for potential employment contracts. If selected, your data will be kept during your employment and for at least two years after. If not selected, your data will be kept for two years for future vacancies and then deleted, except for your contact details. You can exercise your rights (access, rectification, erasure, etc.) by emailing data.privacy@syone.com. Your data may be shared with our HR service providers and will be stored securely. You can withdraw your consent at any time. We will not use your data for other purposes without your express consent. For more information, email data.privacy@syone.com.