Immerse yourself in a dynamic customer support role and take the first step towards a fulfilling career.
This opportunity is perfect for individuals who thrive in fast-paced environments, possess excellent communication skills, and are passionate about delivering exceptional customer experiences.
You will be responsible for assisting users through various channels, including phone, chat, email, and social media. Your goal will be to provide seamless and satisfying support interactions that leave a lasting impression.
Key Responsibilities:
* Deliver outstanding customer service
* Assist users with tasks such as account setup, verification, login issues, and payment troubleshooting
* Resolve technical problems quickly and professionally
* Serve as a reliable contact point, particularly for customers in the sports sector
* Build trust by communicating with empathy, patience, and clarity
* Adhere to quality standards to ensure consistent service delivery
* Offer suggestions for process improvements and customer journey enhancements
Requirements:
* Fluent in Swedish (C2 level)
* Fluent in English (B2 level)
* EU Citizenship or Portuguese Residency Card
* 0-1 year of experience in customer support
* Strong leadership, analytical, and communication skills
* Eagerness to learn and grow
Benefits:
* Competitive salary
* Meal allowance
* Health and life insurance
* Onsite work opportunities
* Relocation package