OverviewGuest Readyis a game-changer in short-term rental and hospitality management, operating in the UK, France, Portugal, Spain, and the UAE. Since 2016, we've been redefining the industry with cutting-edge technology and top-notch service. We're now looking for aMid-Term Support Internto join ourPorto officeand help deliver outstanding experiences for our guests.ResponsibilitiesSupport the Guest Support teamin providing a great experience for our guests.Example: help manage guest inquiries and ensure quick, efficient resolutions.Handle customer communicationsprofessionally and empathetically.Example: respond to messages and assist with booking-related questions.Assist with administrative and operational tasks.Example: manage data using Excel and help organize internal documentation.Maintain accuracy and attention to detailin all tasks.Example: double-check guest information or booking details to prevent errors.What You Need to SucceedEnthusiasm for hospitality and delivering excellentcustomer service.Attention to detailand strong organizational skills.Goodcommunication skillsand a positive, professional attitude.Proficiency in Excel(preferred).Eagerness tolearn and growin a fast-paced environment.Perks & BenefitsHybrid work flexibility– balance work and life your way.Be part of afast-growing companyin the travel industry.Work in adynamic, multicultural team.Opportunities forlearning and career development.Focus on wellbeing with supportive activities.Diversity & InclusionAt Guest Ready, we celebratediversityand are proud to be anequal-opportunity employer. We value unique talents and perspectives and welcome applicants from all backgrounds — regardless of race, gender, religion, sexual orientation, disability, age, or culture. Let's build something amazing together!