Palex Portugal, a leading company in the management and distribution of innovative hospital and research solutions, is recruiting a Field Services Engineer for Aveiro / Oporto South area, preferably.
Main Responsibilities:
* Provide instrument service and support mostly in monitor/defibrillators, and Respiratory Ventilators equipments.
* Including installation, preventive maintenance interventions, equipment failure diagnostics and repair, interventions quotations, initial operator training and security modification and upgrade.
* Manage workflow, client interfacing and company requirements and procedures providing the best customer experience, and proper incident reporting.
* Escalate support needs to manufacturers.
* Answer to client requests – Providing part number, quotations, and other technical support.
* Work together with the Backoffice and the Key Account Managers.
Requirements:
Knowledge & Experience:
* Graduated in electronics or equivalent.
* At least 2 years' experience as a technician in a similar role.
* Experience in monitoring /defibrillators systems, and Respiratory Ventilators equipments;
* Technical assistance in life support systems.
* Build cooperative relationships and work team.
* Languages: Portuguese and English, Spanish will be valued.
* Proficient computer skills (MS Office).
Skills & Capabilities:
* Plan, organize and establish priorities.
* IT and network integration projects;
* Teamwork and collaboration.
* Critical thinking.
* Flexibility anda adaptability to a fast-changing environment.
What we offer:
* Integration into an expanding multinational company.
* Collaborative and dynamic working environment.
* Opportunities for skills development and ongoing training.
* Basic salary + Meal allowance + Variable bonus according to performance.
* Social benefits in force in the company: Health Insurance, Life Insurance, among others.