Descrição da Função
Your New Company
You will be joining a prominent organisation in the pharmaceutical and healthcare sector, recognised globally for its dedication to innovation in pain management and the development of life-changing treatments. With a strong scientific foundation and a presence in over 100 countries, the company is committed to improving the quality of life for patients with severe and underserved medical conditions. Operating with a deep sense of responsibility and sustainability, it fosters a culture of collaboration, diversity, and continuous improvement.
Your New Role
As a SAP Application Consultant, you will serve as a key technical liaison, supporting business operations by ensuring the seamless performance of SAP systems. You will be responsible for maintaining and enhancing system interfaces, resolving technical issues, and collaborating with cross-functional teams to deliver sustainable IT solutions. Your role will involve analysing root causes, implementing improvements, and ensuring the reliability and efficiency of SAP applications across the organisation.
Responsibilities
Deliver 2nd and 3rd level support in accordance with service level agreements (SLAs)
Execute system maintenance and enhancement tasks to ensure stable operations
Design and implement change requests, ensuring alignment with time, cost, and quality expectations
Provide technical support for ongoing and upcoming projects
Oversee and ensure the quality of services delivered by third-party vendors
Maintain up-to-date documentation of processes and systems
Generate monthly reports on service quality and performance
Conduct business requirement analysis and offer process consultancy
Develop technical concepts, blueprints, and specifications
Participate as a subproject lead in international SAP implementation projects of varying complexity
What You'll Need to Succeed
In-depth expertise in SAP systems, including processes, data structures, and customisation
Minimum of 5 years of hands-on experience with SAP ECC 6.0 (S/4HANA experience is a plus)
Strong understanding of end-to-end business processes within SAP
Ability to troubleshoot, analyse, and resolve complex technical issues
Experience working in international and cross-functional teams
Excellent communication and documentation skills
What You'll Get in Return
You’ll become part of a dynamic and forward-thinking team within a globally respected organisation in its field. This role offers exposure to impactful projects and the opportunity to work in a collaborative, innovation-driven environment. You’ll benefit from:
Participation in high-impact, international projects
A supportive and inclusive work culture
Continuous learning and certification opportunities
Clear pathways for career advancement and personal growth
A modern and flexible work environment
What You Need to Do Now
Interested in this opportunity? Click 'apply now' to submit your CV, or reach out to our Digital Technology team for more information:
?? +351 21 782 6560 ?? marcos.branco@hays.pt
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