Job Title:
Operational IT Support Specialist
We are seeking an experienced IT Operational Support Specialist to join our dynamic team in the Porto area. This role involves acting as a central coordination point, proactively reaching out to stakeholders who have pending actions or have not yet engaged as needed.
About the Position:
This is an exciting opportunity for someone with strong technical skills and excellent communication abilities. As part of our operational support team, you will play a key role in ensuring the smooth progression of third-party processes and implementing DORA requirements across the organization.
* Collaborate with cross-functional teams to identify opportunities for process improvements;
* Maintain accurate records of stakeholder interactions and issue resolutions;
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