Customer Service Specialist
This role is ideal for individuals with strong communication skills and a passion for delivering exceptional customer experiences.
About the Role
* We are currently seeking talented Customer Service Specialists to join our international teams based in Greece and Portugal.
Main Responsibilities
* Communicate effectively with customers via phone, email, or chat to resolve queries and issues efficiently.
* Provide product support and offer effective solutions that meet customer needs.
* Maintain high levels of customer satisfaction through proactive problem-solving and excellent service quality standards.
Skills & Qualifications
1. A strong level of English proficiency plus one of the listed European languages (Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese Spanish Swedish Finnish Danish Hungarian Slovak Romanian Bulgarian Croatian).
2. Good communication skills including verbal written presentation negotiation time management analysis problem solving adaptability multitasking prioritization leadership teamwork collaboration persuasion public speaking effectiveness accountability resilience responsibility punctuality reliability enthusiasm commitment delegation work life balance trustworthiness loyalty dependability integrity transparency continuity efficiency versatility strategic vision diversity innovation data privacy cloud security risk management financial acumen talent acquisition diverse inclusive inclusive interviewing recruitment information technology natural resources government disaster recovery change management knowledge retention competitive edge culture entrepreneurship sustainability partnerships incentives credentialing compliance regulation regulatory issue escalation contextual reflection perspective plan progress standard organization goal orientation result promotion accreditation continuous 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