Our company is looking for a highly skilled IT Service Architect to design, implement, and maintain the architecture of centralized device management.
About the Job
We are seeking an experienced IT Service Architect to lead the development of our centralized device management service. As a key member of our team, you will be responsible for designing, implementing, and maintaining the architecture of our centralized device management solution.
You will work closely with various stakeholders, including IT teams, business units, and external partners, to ensure that our device services are scalable, secure, and efficient. Your expertise in software architecture principles and best practices will be invaluable in driving the success of this project.
In this role, you will have the opportunity to leverage your knowledge of Microsoft Intune MDM to design and consult on the integration of services for mobile device management. You will also consult on the use of digital experience management technologies such as NextThink.
As a seasoned IT Service Architect, you will be responsible for managing requirements and expectations of all stakeholders, incorporating an entrepreneurial mindset. You will support the wider service architecture and service management teams in customer engagements to ensure relevant services can be delivered.
Responsibilities
* Design and consult on the integration of services for mobile device management
* Consult on the use of digital experience management technologies
* Manage requirements and expectations of all stakeholders
* Support the wider service architecture and service management teams
Requirements
To be successful in this role, you will need:
* Bachelor's degree in Computer Science, Engineering, or related field
* More than 5 years of IT infrastructure market experience with focus on Intune, iOS, and Android
* Strong knowledge of software architecture principles and best practices
* Familiarity with device compliance, conditional access policies, and endpoint security configurations
* Proficiency in Microsoft Intune and Company Portal
* Experience with cloud platforms and services (e.g., Azure)
* Additional knowledge of MS PowerApps / Automate, Microsoft 365, Entra ID
* Working knowledge and experience in IT Portfolio / IT Provider Management
* Strong presentation and communication skills
* Excellent problem-solving and critical thinking skills
* Ability to demonstrate commitment to develop, drive, and manage services in a complex environment
* Excellent written and verbal communications skills
* Experience in working with global virtual teams
* ITIL / TOGAF / Agile certifications are a plus
What We Offer
We offer a range of benefits, including:
* A hybrid and flexible working model
* A budget for home office support
* The opportunity to do 16 hours a year of volunteer work
* Health insurance
* Access to our on-site medical center
* The chance to join sports groups
* Access to online learning platforms and discounts with our partners
* A shuttle bus to commute to the facilities
* Financial support for studies
Why Work With Us?
We are proud to be recognized as one of the top companies in our industry. Some of our accolades include:
* Merco – Companies and Leaders with the Best Reputation in Portugal (#1 Tecnology/Manufacturing)
* Forbes – World's Best Employers (#1 Engineering & Manufacturing)
* LinkedIn – LinkedIn Top Companies (#2)
* OnStrategy – REPSCORE 2024: Brands' Reputation in Portugal (#1 Engineering & Electronic Services)
* Fortune – World's Most Admired Companies (#1 Industrial Machinery)
* Teamlyzer – Company with the Best Interviews (#1 Technology)