Job Opportunity:
As a German-speaking VIP Concierge in Lisbon, you will be responsible for delivering tailored lifestyle services and travel arrangements to high-end clients. Your primary goal is to provide exceptional experiences from start to finish.
Key Responsibilities:
* Manage requests from VIP clients via phone, email, and chat in German and English
* Coordinate exclusive reservations and travel bookings tailored to client preferences
* Provide expert advice on luxury dining, events, shopping, and cultural activities
* Handle urgent and complex requests with efficiency and discretion
Essential Requirements:
* You are a native-level German speaker and have at least a B2 level of English. French is an asset.
* You have experience in customer service, hospitality, travel, or luxury services
* You are a strong communicator with a proactive and solution-oriented mindset
* You enjoy working with international clients and creating exceptional experiences
* You are adaptable, detail-oriented, and confident in handling high expectations