Descrição da Função
Exciting Opportunity Alert!
Are you ready to spice up your career with a new opportunity!? We're on the lookout for an experienced Customer Service ans Sales/Retention Team Leader, with sales superpowers and a flawless command of German and English to join our fantastic team.
Daily tasks:
- Management, support, organization and further development of the assigned team; - Management of approximately 10 to 20 employees; - Constant monitoring of team performance and achievement of annual objectives; - Regular coaching / feedback of individual team members (motivation training) and guarantee of employee process know-how; - Discussions on performance and objectives with each employee; - Guarantee quality and quantity standards within the team; - HR Responsibilities: time and Absence management, involvement in recruiting process.
Requirements:
Fluent
German
and
English
(mandatory). At least 1 year of experience in team management and in a call center(mandatory) A strong service mentality and customer orientation Sales oriented Excellent knowledge of PC- / MS-Office Great motivation and determination Strong initiative and implementation Enthusiasm, team player and positive mindset
What we offer you:
Direct and permanent contract with the client. Base salary Meal Allowance Language Bonus Performance bonus Attendance bonus Flex-ben Training with a fixed performance bonus All equipment given Health insurance with the 4th month of contract Hybrid or 100% remote!!!
Schedule: Monday to Friday (Rotative 8H shifts, between 7am to 6pm)
Entry date: immediate!
Clique aqui para se candidatar!
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