We're hiring a Technical Support Specialist to join a growing team at a leading international software company. This is a fantastic opportunity to build your technical career in a collaborative, multilingual environment supporting clients across Europe.
What you'll do: Be the first line of support for technical issues via Zoho Desk, Jira, or similar platformsTroubleshoot Level 1 incidents across OS, web, networking, and database layersEscalate issues and work with Development, QA, and Product teams to resolve themCreate and maintain clear documentation to grow our internal and external knowledge baseDeliver an excellent support experience in Spanish, English, and German What you bring: 1–2 years in a similar technical support roleFamiliarity with systems like Windows/macOS/Linux, basic SQL, and VPN/networkingStrong communication and time management skillsNative/advanced Spanish, fluent English and German required ?? Bonus if you speak French or Italian or have experience with Zendesk, Jira, or Zoho.
Join a team that values curiosity, empathy, and collaboration — and where your growth matters as much as your skills.