We are seeking a seasoned Information Technology Manager to oversee our IT operations.
This role offers a unique opportunity to work in a leading sustainable mobility technology company.
Your Mission
* Manage the site's IT services, ensuring consistent performance and day-to-day utilization.
* Lead and manage on-site IT personnel, providing clear objectives and semi-annual individual reviews.
* Develop and track the IT budget for the site, authorizing all related IT purchases.
* Foster system availability, ensure good working order, and coordinate exploitation tasks.
* Collaborate with the IT Operations Region Manager to collect and follow up on site requirements.
* Ensure system ownership by users, coordinating training as needed, creating procedures.
* Provide 1st & 2nd level functional & technical support for critical applications (ERP, JIT, Supplier Kanban, TCO) and IT incidents.
* Enforce group standards concerning hardware, software, security policy, licenses control, inventory etc…
* Manage site contracts and relationships with external suppliers, maintenance services.
* Define and apply IT procedures, including Business Continuation Plan/Disaster Recovery Plan.
* Implement new projects for local applications and infrastructures.
Required Skills and Qualifications
* Degree in management with specialization in Information Technology;
* At least 3 years of experience;
* Excellent troubleshooting skills and understanding of issue escalation;
* Ability to communicate effectively with diverse populations and demonstrate good interpersonal skills;
* Excellent customer service skills;
* Experience in a manufacturing environment preferred;
* Good understanding of/interest in shop floor systems (sequencing, traceability, etc.);
* Familiarity with Microsoft Operating Systems (Win7, Win10, Server 2008 R2, etc.) and Microsoft Office Suite products;
* Familiarity with software and hardware of PCs and network servers;
* Cisco Networking experience and/or training preferred;
* Ability to communicate and negotiate;
* Fluent in English.