We are collecting and transcribing unscripted telephonic conversations across several regions to improve call-centre and customer service AI domains.
This involves capturing natural speech, segmenting audio into manageable chunks, and providing high-accuracy verbatim transcriptions.Open Opportunities by RegionWe are currently seeking skilled speakers and transcriptionists in the following locations:Turkey (Turkish) - 330 Audio HoursPortugal (Portuguese-EU) - 320 Audio HoursGreece (Greek) - 320 Audio HoursKey ResponsibilitiesData Collection: Capture natural, unscripted conversations with a diverse range of speakers (Ages *****).
Segmentation: Timestamp audio files into segments (max 15 seconds) following natural sentence boundaries.Verbatim Transcription: Transcribe speech exactly as spoken, including fillers and disfluencies, maintaining a Word Error Rate (WER) of less than 5%Metadata Management: Ensure all data is delivered in a structured JSON format with mandatory fields like speaker ID and role.What We're Looking ForAccuracy First: We strive for 95% Word Accuracy and 90% Tag Accuracy.Diversity: We aim for a ***** gender balance across all recordings to ensure our models are inclusive.Technical Savvy: Comfort working with WAV formats and following specific transcription conventions (e.g., using tags like (laugh), (music), or #uh for fillers).
Reliability: The ability to complete reworks within a 48-hour window when quality adjustments are needed.Why Join This Project?
This is a chance to work on a sophisticated AI development pilot.
You'll be part of a workflow that values authentic human speech and high-level linguistic precision.
Payment is processed based on approved audio hours, ensuring a fair and transparent system for all contributors.Apply -