Job Opportunity
We are seeking a results-driven and customer-focused individual to join our restaurant team as a Sub-Gerente.
About the Role
* As a sub-gerente, you will be responsible for ensuring excellent customer service, optimizing sales, and maintaining a clean and attractive store environment.
* You will keep the customer in focus and take action to optimize sales and inspire our customers.
* You will ensure your area of responsibility is commercial, clean, tidy, attractive and inviting.
* You will contribute and support the implementation of the store Business Plan and IKEA Food action plan.
Key Responsibilities
1. Maintain a clean and organized store environment that inspires customers and promotes sales.
2. Ensure excellent customer service and address any customer complaints or concerns in a professional manner.
3. Contribute to the implementation of the store Business Plan and IKEA Food action plan.
4. Coach and support colleagues in ensuring routines and requirements are known and followed in all daily work.
Requirements
* A sales-driven and service-minded individual with experience in serving customers.
* Possess passion for food and ability to execute action plans effectively.
* Able to lead by example and promote a safety-first culture.