Delivery Lead
We are seeking a skilled Delivery Lead to join our Service Delivery team. The successful candidate will collaborate with us in providing innovative solutions.
1. The ideal candidate will lead end-to-end delivery or defined components of contracts, ensuring operational, contractual, and financial commitments are met.
2. They will be responsible for service quality and efficiency while managing delivery outcomes and identifying opportunities for follow-on work through up-selling or cross-selling.
3. Candidates must possess excellent communication skills and the ability to collaborate with multiple teams to achieve objectives.
4. A strong focus on developing strategies to enhance service delivery and client satisfaction is essential.
5. The successful candidate will monitor project progress and adjust plans as necessary to ensure successful outcomes.
6. Providing mentorship and guidance to team members to promote professional growth is also crucial.
Requirements
* Expert proficiency in Microsoft Dynamics 365 Field Service is required.
* Advanced English proficiency is essential.