Job Description:
We are seeking a skilled Dutch language professional to join our team as a Client Service Associate. In this role, you will be responsible for providing exceptional customer support to small and medium-sized businesses across multiple channels.
Your Key Responsibilities:
* Provide phone, email, and chat support to help SMBs maximize their potential
* Assist SMB clients with self-service advertising solutions to ensure they achieve their marketing goals
* Deliver pre- and post-sales support for all self-service products
* Offer product and tool guidance to enhance the customer experience
* Identify trends and resolve challenges faced by multiple SMB clients
What We Offer:
Work in a dynamic environment with opportunities for growth and development
Competitive salary and comprehensive training program (15 working days) to set you up for success
Work-life balance with rotational shifts, Monday to Sunday from 06:00 to 00:00
Requirements:
Essential Skills and Qualifications:
* Fluency in Dutch (written and spoken) and English C1
* Strong customer service and problem-solving skills
* Interest in digital advertising and online platforms
* Ability to work effectively in a dynamic environment
About Us:
We offer a vibrant and fast-paced work environment in Lisbon. If you are passionate about helping businesses grow and have excellent communication skills, we encourage you to apply today.