Job Title: Product Development Leader
At a glance:
* Develop and implement product roadmaps to drive retention and loyalty across European markets.
* Lead cross-functional teams to design and optimize user experiences, ensuring seamless touchpoints throughout the customer journey.
* Collaborate with CRM, marketing, and UX experts to enhance personalization, churn models, and incentive optimization.
Responsibilities
As our ideal candidate, you will:
* Establish and evolve the product vision for the Retention & Loyalty domain, driving strategic decisions and roadmap development.
* Oversee multiple product teams, fostering collaboration and growth among team members.
* Represent the domain in product leadership forums and stakeholder updates, providing critical insights and recommendations.
* Build and maintain relationships with key stakeholders, including CRM, marketing, and UX leaders.
* Monitor and analyze data to inform product development, optimizing user journeys and driving business results.
Requirements
To be successful in this role, you will need:
* 4+ years of experience in product management, with at least 2+ years as a Group/Product Lead or Senior PM managing others.
* Demonstrated success in retention, loyalty, CRM, or lifecycle marketing at scale.
* Proficiency in working with data, funnels, and CRM platforms.
* Experience with personalization, churn models, or incentive optimization is highly desirable.
About You
Our ideal candidate has:
* A proven track record of delivering results-driven product strategies.
* Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
* The ability to analyze complex data sets and make informed decisions.
* A strong understanding of CRM, marketing, and UX principles.
What We Offer:
* A dynamic and supportive work environment.
* Ongoing opportunities for professional growth and development.
* A competitive salary and benefits package.