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Company profile: At INSCALE, we drive success by pairing forward-thinking companies with the best-fit tech talent, creating long-term partnerships built on trust and mutual growth.
We act as a strategic partner in solving one of the biggest challenges tech companies face today: accessing and retaining top-tier IT professionals.
Whether through our Tech Hubs or Remote Teams, we tailor every hiring and team-building solution to match each client's mission, skill requirements, and culture.
With operations in 21 countries and specialized tech hubs in 6 locations our approach is founded on rigorous analysis, deep market understanding, and a commitment to long-term success.
Role: The Senior Delivery Manager role offers the opportunity to strengthen relationships, oversee team growth, and ensure high-performance delivery.
Working closely with Site Managers and Hiring Managers, you will address team needs, plan resource capacity, and support career development initiatives.
If you have a passion for people and a strategic mindset, this role offers the opportunity to make a significant impact.
Responsibilities:
- Involved in Client onboarding and continuously strengthening the relationship
- Work with Clients to build and expand the team members and divisions within a Client's organization
- Ensure the Development teams are kept highly motivated and are delivering good results
- Committed to growing, developing, and scaling the development teams
- Involved in candidate evaluation, on-boarding, and induction of new team members
- Address employees' concerns, competencies development, as well as training needs for skills development through the Site Managers or Hiring Managers
- Have scheduled meetings with team members, have insights into the tasks and wellbeing of the team members and raise it to the Site Manager or Hiring Manager if there are concerns
- Proactively design new processes to optimize the managed service model
- Planning with Site Managers or Hiring Managers on the requirements for skills, resources, and work capacity
- Support clients in conducting Performance Appraisals that are held yearly for the team members and be involved in compiling feedback from the Site Manager or Hiring Manager and other relevant parties
- Support clients in managing performance issues such as executing Performance Improvement Plan and developing plans for career growth of the team members, such as promotions, etc.
Qualifications: Must have:
- Minimum of 12 years working experience with 5 years in a managerial role in a software development organization
- Very strong passion for people management