Job Title:
EMEA Sales Operations Analyst
Department:
Revenue Operations
Reports to:
Director, Sales and Marketing Performance
About U
s
Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Afric
a.Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialised in technolog
**y.
About the ro**
le:We are seeking a EMEA Sales Operations Analyst to drive data-informed decision-making and performance optimization across our go-to-market (GTM) functions. In this role, you will work closely with Sales, Marketing, and Revenue leaders to ensure decision making based on performance drivers and are empowered to take action based on data-driven insigh
ts.Your performance goals will be directly tied to the outcomes of the teams you support, making this role highly collaborative, hands-on, and results-oriented. You will leverage data structures and frameworks run by GTM Reporting & Forecasting Team to ensure consistency in reporting and analytics across the business as well as focusing you on actions to change performance outcomes. You will need to also get your hands dirty bringing new approaches into existence before institutionalising through wider revenue operating structur
**es.
Main Responsibili**
**ties
Performance Partnership & Influ**
ence:Act as a trusted strategic advisor to EMEA Sales leaders, using data to drive accountability and execution on key objectives. Manage them these stakeholders through the prioritisation and approach needed to achieve outc
omes.Align performance measurement, forecasting accuracy, and pipeline health to revenue goals, proactively identifying risks and opportuni
ties.Influence Sales leaders to take action on insights, ensuring data is not just reported but operationalized for gr
owth.Data-Driven Decision-Ma
king:Use reporting structures from the GTM Reporting & Forecasting Team, as well as pillar run data sets, to provide actionable insights on pipeline velocity, conversion rates, lead quality, campaign ROI, and other critical performance met
rics.Ensure teams adhere to standardized data definitions and frameworks to maintain consistency across GTM analy
tics.Collaborate with Deal Operations, GTM Reporting and Forecasting, Technology, Enablement, Finance and HR to ensure efficient and coherent prioritisation. The interaction with the enablement team is
key.Forecasting & Goal Set
ting:Work with Sales to develop and refine forecasts, ensuring alignment between pipeline generation and book
ings.Drive improvements in forecast accuracy by analysing leading indicators and trends, ensuring teams proactively address
gaps.Support quarterly and annual planning by translating data insights into headcount planning, resource allocation, and strategic investment decis
ions.Operational Excellence & Process Optimiza
tion:Identify and address bottlenecks in the sales funnel, lead conversion, and customer acquisition proce
sses.Partner with Sales Enablement and Marketing Operations to enhance campaign effectiveness, sales productivity, and pipeline acceleration strate
gies.Ensure Marketing and Sales work in sync, optimizing lead handoff processes and aligning attribution methodolo
gies.Illustrative success me
tricsYour impact will be measured by the outcomes of the Sales and Marketing teams you support, inclu
ding:Pipeline health (coverage, velocity, conversion r
ates)Marketing efficiency (ROI, lead-to-revenue perform
ance)Sales execution (forecast accuracy, attainment vs. ta
rget)Revenue growth (ARR, bookings, churn reduc
**tion)
Required Qualifications and Expe**
rience
Bachelor's degree in Business, Finance, Data Analytics, or a related
field.5+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations with a strong focus on performance analysis and forec
asting.Deep understanding of SaaS GTM metrics, including bookings, pipeline coverage, CAC, LTV, churn, and marketing attri
bution.Strong experience leveraging structured data from centralized analytics/reporting teams to drive business dec
isions.Proven ability to work cross-functionally with Sales, Marketing, and Finance leadership to influence strategic prio
rities.Proficiency in Salesforce, BI tools (Tableau, Looker, Power BI), and Excel for data analysis and rep
orting.Strong communication skills, with the ability to turn complex data into compelling narratives for executive stake
**holders
Workin**
g for us
At Cyncly, we're a global family that collaborates with humility and respect for one another. With more than 2,400 employees around the world, we not only recognize our diverse perspectives, we champion our different outlooks and firmly believe it to be what makes us better
together.You can expect to work in a supportive and nurturing environment, with experts in their fields who strive for quality and excellence without compromising others. We also believe in a flexible and autonomous working environment, focused on the continual growth of our e
mployees.Diversity of experience and skills combined with passion is a key to innovation and brilliance, so we encourage applicants from all backgrounds to apply to o
ur roles.That's who we are: A team that recognizes our strength is in working together to not only get things done, but also lead the industry with a bold approach that's dedicated to making our customer
s better.
Com
e join us