Russian-speaking Social Media Customer Support Porto, Portugal
International Company | Multicultural Team | Russian Language Role | No Experience Needed
Looking to start your career in an international environment and make an impact in the digital world? Join a leading global company in Porto, Portugal, as a Russian-speaking Customer Support Agent for one of the worlds most popular social media platforms.
Youll be part of a diverse and inclusive team, supporting users by delivering top-tier assistance and ensuring a positive experience on the platform.
Your Key Responsibilities
* Respond to user inquiries through social media and chat channels
* Offer clear, helpful, and empathetic support in Russian
* Address account and platform-related questions, escalating issues when needed
* Stay informed on platform policies and collaborate with your international team
All necessary training is providedno previous experience required.
What Youll Need
* Fluency in Russian
* English at B2 level or higher for team communication
* Excellent communication skills and a customer-first mindset
* Ability to work in rotating shifts, including weekends (with 2 days off per week)
What Youll Receive
* Competitive monthly salary
* Meal allowance
* Private health insurance
* A welcoming and multicultural work environment
* A chance to grow within an international company right here in Porto
* Supportive team culture and long-term career development
Why Work in Customer Support in Portugal?
Portugal is becoming a hotspot for global customer experience centersand Porto stands out with its high quality of life, diverse community, and growing job market. Join a booming industry, work with people from around the world, and develop valuable international experience.
Take the next step in your careerapply now and be part of something global.
Contact us: leslie.marquis@cbtalents.org