We are looking for a
IT Demand & Portfolio Manager
to join our Client's team under a
hybrid
work model in Lisbon.
At
Hexa Consulting
, we are more than an IT consulting company — we are a place where technological talent grows. Based in Portugal, we value transparency and a people-first approach, helping professionals take the next big step in their IT careers. Our mission is to build strong relationships and support the development of every team member.
With projects in Nearshore, Time & Material, Service Management, and Tech Academies, you will find opportunities to learn, innovate, and grow in your career.
Key Responsibilities:
Manage the full Demand process, ensuring proper intake, triage, prioritization, and routing of IT requests and initiatives
Ensure all stakeholders understand and follow the defined Demand management process
Support the categorization and classification of incoming IT requests
Maintain and update the Demand portfolio, ensuring accuracy and visibility across all initiatives
Contribute to portfolio governance and reporting, ensuring transparency on request status and progress
Identify obsolete or inactive requests and coordinate with business areas for validation and closure
Improve overall portfolio quality and efficiency through continuous monitoring and cleanup
Ensure compliance with defined SLAs by following up on requests and removing blockers
Gather and clarify requirements with internal teams and business stakeholders
Manage and deliver small-scale projects (BAU), ensuring timely and high-quality outcomes
Provide clear communication and progress reporting to all involved parties
Required Qualifications:
Bachelor's degree in Management, Computer Engineering, Information Technology, or a related field
Strong communication skills, with the ability to interact effectively with both technical teams and business stakeholders
High level of organization, attention to detail, and analytical thinking
Interest in project management, IT processes, and governance practices
Proactive mindset and strong team collaboration skills
Nice to Have:
Knowledge or interest in portfolio and project management methodologies
Familiarity with ITSM tools, request management systems, or project management tools
Why Join Us?
Contract Type:
Permanent / Employment or B2B, according to preference
Health Insurance:
Comprehensive coverage for your well-being
Hybrid Model:
Flexible hybrid setup (1-2x per week in the office)
Continuous Learning:
Access to a Udemy Business subscription with thousands of courses and workshops
Team Culture:
A collaborative, relaxed, and innovative environment
If you meet the above criteria and are ready for an exciting opportunity in a dynamic environment, send us your CV!