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German Client Support for Tourism Project, Lisboa
Client : Cross Border Talents
Location : Lisboa, Portugal
Job Category : Other
* 0-0 / monthly
EU work permit required :
Job Views : Posted :
03.05.2025
Expiry Date : 17.06.2025
Job Description :
Cross Border Talents is hiring German Client Support Agents to work in Lisbon for a travel company project in Portugal.
You will be part of a rapidly growing multilingual client-facing team, working onsite with internal teams for a leading online multinational company. Your role includes guiding client brands on ad effectiveness, optimizing marketing campaigns, and providing technical support and troubleshooting.
* Responsibilities as a Legal Online Operations Analyst include :
* Assisting customers with booking hotels, holiday packages, and other travel-related services;
* Providing helpful and effective service for travel-related questions before and after travel;
* Assisting customers with questions regarding payment, changes, and cancellations;
* Fluency in English and German required;
* Ability to work in a multicultural environment and as part of cross-functional teams;
* Experience with Microsoft Office;
* Benefits include :
* Relocation package (accommodation, expenses, and flight reimbursement);
* Competitive base salary and benefits;
* Training and career development opportunities;
* A culture of respect and human empowerment;
* Nice office space by the Tagus river, with access to public transportation.
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