Mercedes-Benz Omni-Channel Commerce (MB.OC) is a cross-functional program initiated by Mercedes-Benz Headquarters (HQ) that covers Sales, Digital Marketing, and Product Management for Mercedes-Benz Cars. It is responsible for developing the worldwide Mercedes-Benz websites (referred to as "OneWeb") and online sales touchpoints. With multiple collaborators across countries, the program aims to achieve profitable sales growth for Mercedes-Benz Cars, maximize customer satisfaction, and continuously expand the success of our automotive brand—offline and online.
The MB.OC department within Mercedes-Benz Portugal collaborates with stakeholders at Mercedes-Benz Headquarters, in the markets, and with development partners to contribute to the program targets described above. It covers agile software development functions across the digital sales funnel—primarily demand management, feature rollout, and lifecycle market enablement—and provides these services to HQ stakeholders in Stuttgart, Germany.
MB.OC Rollout & Communication Management (OneWeb) is part of the MB.OC Rollout & Demand Management Team at Mercedes-Benz Portugal (Sintra). You are responsible for the operational execution of feature and content rollouts for assigned markets within the OneWeb program and for ensuring clear, timely, and consistent communication to all relevant stakeholders within the organization. Projects may include back-end or front-end enhancements (e.g., CMS-related changes) as well as new features and process improvements to enhance the customer experience on OneWeb websites. In close collaboration with the global cross-functional OneWeb team, market stakeholders, and rollout leads, you ensure markets are properly briefed, aligned, and supported from preparation through go-live and hypercare through structured rollout planning, stakeholder management and change communication.
Key responsibilities and tasks
* Support, execute, and operationally manage digital product and content rollouts for assigned markets (e.g., CMS migrations, website features, components, and ways of working) from preparation through go-live and hypercare, ensuring on-time delivery and high-quality outcomes.
* Ensure consistency, quality and compliance of website content across all assigned markets.
* Apply and enforce global content guidelines, standards, and governance models.
* Support the full content lifecycle, including content creation, updates, deprecation, and legal-driven changes.
* Act as the primary operational contact for markets, guiding them on what needs to be done, when, and how (e.g., prerequisites, key milestones, collaboration model, and go-live steps).
* Plan and drive rollout communications by preparing stakeholder updates, rollout briefings, release notes/FAQs, and go-live announcements aligned with global standards.
* Coordinate enablement activities for markets (e.g., training sessions, documentation, office hours) and ensure product readiness before rollout.
* Coordinate closely with rollout leads, global product and project teams, and market stakeholders across the globe.
* Proactively track rollout progress, identify risks and blockers, and escalate issues early and transparently.
* Document rollout status, decisions, communications, and learnings using standard MB tools and processes (e.g., Jira, Confluence).
What we expect from you
* University degree (or equivalent), preferably in a business- or technology-related field.
* Experience in digital product ownership, project/rollout management, e-commerce/website content management, digital marketing, or market enablement in an international setting.
* Strong stakeholder management and communication skills and the ability to coordinate multiple parties (markets, HQ, product/tech, agencies/providers).
* Strong analytical and problem-solving skills, with the ability to break down complex rollouts and navigate ambiguity.
* Familiarity with using AI/LLM tools in day-to-day work to improve productivity and quality (preferred).
* Rapid learner with high adaptability in a fast-changing product environment.
* Experience with modern project management and collaboration tools (e.g., Jira, Confluence) and MS Office (PowerPoint, Excel, etc.) (preferred).
* Experience with digital content management/CMS (preferred).
* Fluent in English (written and spoken).
To apply, please submit:
* CV / resume
* Cover letter (motivational letter)
* Portfolio or work samples (if applicable)
* Any relevant certificates or references (optional)