Overview
In-Room-Dining Server M/F/X – Elevate every moment into an exceptional event. At Victoria Golf Resort & Spa – Managed by Accor, every event is more than just a reception – it's an immersive, elegant, and memorable experience, enhanced by the natural beauty of the surroundings, refined cuisine, and outstanding service.
As a In-Room-Dining Server, you play a key role in the success of these unique moments. With your strong organizational skills, team spirit, and eye for detail, you ensure seamless and professional service coordination. You are on the floor as the guarantor of service quality, smooth operations, and guest satisfaction. Joining our team means entering an inspiring environment where excellence meets passion, and every event becomes a shared moment of exception.
Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.
Responsibilities
- Set up and deliver room service food and beverage orders
- Remove remaining food and beverage orders and amenities from guest rooms and hallways
- Ensure all mise en place is stocked and ready at all times
- Review daily reports, arrivals, VIPs and groups in house
- Provide crisp, efficient food and beverage service with excellent interpersonal skills
- Keep work area clean and organized
- Assist with requisitioning and stocking of items
- Provide engaging service within Fairmont and Hotel Standards
- Cash handling
- Speaks passionately and informatively about the hotel offerings and the city
- Tailor service to the guests needs
- Assist with Refreshment Center stocking and billing
- Consistently offer professional, engaging and friendly service
- Other duties as assigned
Qualifications
- Minimum of one (1) year experience in Food and Beverage is required, preferably in a luxury environment
- Excellent written/verbal communication and interpersonal skills
- Strong guest service orientation
- Able to balance a variety of conflicting priorities while providing guest service
- Weekend/night shift availability
Employee Benefits
Join our team and enjoy a range of exclusive colleague benefits, including complimentary upgrades, extended stays, discounted stays at Accor, Fairmont and Raffles properties, special discounts on dining and wellness services, and additional luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
Our Values and Diversity and Inclusion
Fairmont Values: Respect, Belonging, Integrity, Empowerment, Excellence. Diversity and Inclusion: Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team.
Seniority level
- Entry level
Employment type
- Temporary
Job function
- Management and Manufacturing
Industries
- Hospitality
#J-18808-Ljbffr