Step into the fast-paced world of financial technology! We are recruitingFrench-speaking Customer Success Advisorsto join our Lisbon-based headquarters. Supporting a majorPayment Solutionsaccount, you will be the primary point of contact for users navigating digital finance. This isn't just a support role—it's an opportunity to build a career in the high-growth Fintech sector while enjoying the unparalleled lifestyle of the Portuguese capital.Your Core ResponsibilitiesInbound Management:Respond to French-speaking clients via multiple channels, addressing questions regarding payment processing, digital wallets, and account status.Resolution Ownership:Take charge of complex billing issues and technical hurdles, ensuring every customer walks away with a solution.Security & Compliance:Uphold strict financial safety protocols to protect user data and verify transaction legitimacy.Collaboration:Work alongside an international team, using your English skills to sync with management and technical departments.Service Standards:Meet and exceed quality KPIs to maintain the gold standard of customer satisfaction.What We Look ForBilingual Skills:You must be able to communicate flawlessly inFrenchand hold aB2 level in Englishfor internal training and systems.Growth Mindset:No specific background? No problem. Whileprior experience is a plus, we prioritize your potential and your willingness to learn the industry.Reliability:You are a dependable professional who understands the importance of being there for the team and the customer.Tech Comfort:You are at ease jumping between different software platforms and troubleshooting digital tools.Salary & Benefits Breakdown We provide a comprehensive financial package to ensure our team is well-supported:Fixed Income:€930 Gross base salary, paid14 times per year .Attendance Reward:An additional€65 monthly bonusfor consistent presence and punctuality.Daily Allowance:€7.63 per working dayprovided as a meal stipend.Advancement:Extensive internal "Grow With Us" programs to move into senior, quality, or management positions.Moving to Lisbon? We've Got You Covered:Premium Housing:We offer aprivate roomin a shared, company-managed apartment—meaning no stress about finding a flat!Relocation Assistance:Flight expense coverage and hands-on help with Portuguese administrative registration (NIF, SS, etc.).The Lisbon Lifestyle Lisbon is more than just a workplace; it's an experience. Known for its historic architecture, thriving food scene, and proximity to world-class beaches, it offers a perfect balance of professional hustle and coastal relaxation.Are you ready to redefine your career under the Portuguese sun? Apply today!#J-18808-Ljbffr