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Client:
Nexusbal
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
19182f7688f5
Job Views:
12
Posted:
20.08.2025
Expiry Date:
04.10.2025
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Job Description:
German-Speaking Customer Service | Remote in Portugal
We’re hiring German-speaking Customer Service Agents for an exciting opportunity supporting a prestigious project.
This is a remote position in Portugal, but applicants must reside in Portugal or ready to relocate in Portugal.
Position Overview:
Role: Customer Service Agent (German-speaking)
Location: Remote in Portugal
Key Responsibilities:
Assist customers via phone, email, and chat, providing detailed product knowledge and helping them book their dream cruise
Handle sales inquiries with confidence and professionalism
Guide clients through available packages, promotions, and upgrades
Resolve queries and ensure customer satisfaction throughout the booking process
Upsell services when appropriate to enhance the overall customer experience
Maintain accurate records of customer interactions and transactions
Required Profile:
Fluent in German (C1+) and proficient in English (B2+)
Experience in a customer-focused environment
Excellent communication and persuasion skills
Ability to work independently
Eu Passport or valid work permit ( No Visa provided)
What We Offer:
Opportunity to work from the comfort of your home (regional restrictions apply)
Join a vibrant, international team in the travel and tourism industry
Career development and growth in a well-established global client environment
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