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Let's use them well: 18 years of experience.
2,360 employees.
20 offices and 2 Talent Hubs.
10 internal programmes designed with you in mind.
We are looking for a IT Helpdesk!
Location: Lisbon | Porto
Level of Experience: Mid (3 to 6 years)
Salary Package & Benefits: €1,200 to €2,000 (salary base) + Food Allowance + Flex Benefits
Main Tasks:
Provide In person / Face to face, IT support in a large-scale end-user environment
Remote Support & In person/On desk/field support
Work by procedures and tickets
Warehouse, stocks control, logistics & Back-office tasks
Technical Skills:
Hardware and Software
Networking and security
Problem solving and critical thinking
Microsoft tech savvy
Main Technologies : MS Windows, M365, Printers, Audiovisual equipment's(cisco), iPhone & Mac, Smart pass, Active Directory, Network protocols
Tech savvy with working knowledge of office and corporate products, technology adept and consumer
Comfortable (not an expert) with Microsoft technology and products (Excel, windows, Outlook)
Good understanding of collaborative tools and its importance in the current digital working era
Knows and comprehends the importance of IT Security, Cyber Security in a corporate environment
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and resolve basic technical issues and beyond