Guest Services Expertise: A Career Opportunity
Job Overview:
The ME Lisbon hotel invites a professional and charismatic Guest Services expert to join our team. As part of our esteemed hotel, you will play a vital role in delivering exceptional guest experiences.
Key Responsibilities:
* Welcome and bid farewell to guests with a friendly and professional demeanor, ensuring a seamless arrival and departure experience.
* Ensure the secure management and storage of luggage in an organized manner, guaranteeing the integrity of guests' belongings.
* Maintain the cleanliness and organization of the hotel entrance and lobby area, creating a positive first impression.
* Provide detailed information about hotel services, transportation options, and local attractions, demonstrating a proactive attitude and dedication to customer satisfaction.
* Maintain open communication with the front desk, staying informed about arrivals, departures, and special guest requests.
Success in this role requires excellent communication skills, a service-oriented attitude, and a strong understanding of hotel operations. Previous experience as a Guest Services expert or in a similar position is highly valued.