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Client engagement specialist - english (m/f/x)

Lisboa
Randstad Portugal
Anunciada dia 21 julho
Descrição

Join a prestigious international project in the field of financial risk intelligence. You'll work closely with top-tier institutions in banking, insurance, and asset management. Your role will be key in ensuring clients get the most value from their subscriptions and digital tools. We offer continuous training, career growth opportunities, and a competitive benefits package.
responsabilidades chave
Key Responsibilities:

Onboard new clients and ensure a smooth start
Conduct regular client check-ins and platform walkthroughs
Monitor usage proactively and engage low-activity users
Identify upsell/renewal opportunities and coordinate with Sales
Deliver tailored training and support based on client needs
Log activities and insights into Salesforce

competências
What We're Looking For:

Fluent or native English speaker
1–3 years in a client-facing role (Customer Success, Support, Account Management, etc.)
Strong verbal and written communication skills
Tech-savvy: able to demo platforms, interpret usage data, and support users confidently
Proactive, professional, and client-focused
Bonus: Experience in financial services or B2B publishing

principais benefícios
What We Offer:

Direct contract with the client
Fixed working hours: Monday to Friday, 08:00–17:00 (weekends off)
Base salary of €1,000 gross per month
Meal allowance of €7.80/day via meal card
Performance bonus of up to €400 per month
Monthly transport allowance of €20
Health insurance
Discounts through corporate partnerships
Continuous training and development opportunities
Opportunity to be part of a respected international brand in the financial sector

Location: Lisbon, Portugal
Ready to take your client engagement skills to the next level? Join us and grow your career with a global leader.

Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.
If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.

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